ARMS

For your business to grow rapidly, your product should reach your end customers in no time. However, the longer distribution channel makes it cumbersome and challenging. Besides, there is a cost which adds up at every level making your profit margins shrin k considerably. Unreliable stock visibility and workforce non-compliance lead to demand and supply gap and loss of working hours. To counter such challenges, you should be able to monitor and track sales being made at every store in real-time. Managing sales at the micro level are taxing, and you don’t get the real picture of the stock at store level.

Unlock the power of ARMS

ARMS is a feature-rich tool that helps you effectively manage channel sales, distribution management and revenue management. It is the answer to all your questions and solution to all your business problems.For precise visibility at all levels of the channel, ARMS ensures simultaneous updating of data across multiple channel layers. ARMS efficiently and smoothly solves every major problem without fiddling with the current system of channel partners. In fact, ARMS offers integration with most CRM/ERP tools, with seamless data synchronization across channels. Additionally, it lets you define the system rules, which conform to your company’s regulatory framework, be it financial or HR. Unreliable stock visibility and workforce non-compliance lead to demand and supply gap and loss of working hours. To counter such challenges, you should be able to monitor and track sales being made at every store in real-time. Managing sales at the micro level are taxing, and you don’t get the real picture of the stock at store level.

Our Solution Components

  • Relationship Manager
  • Sales, Stock and Incentive (SSI) Manager
  • RoI Tracker
  • Master Manager
  • Ticket Tracker
  • Analytics

Master Manager

  • Detailed user management dashboard for: Quick access to a user history, profile, segment, etc.
  • Dynamic Master Upload features: Product Master Price List
  • Accuracy and consistency across all connected applications
  • Manage changes dynamically
  • Communicate schemes effectively through email/SMS/Mail

Ticket Tracker

  • Define ticket types: User generated Logic generated
  • Assign auto routing logics
  • Customize TATs and escalation levels for various use cases
  • Capture critical components of channel management like Credit Notes (CNs) as Tickets
  • Auto alert intimations via multiple mediums SMS / Email - In-App Notifications

Analytics

  • Built on Core PHP Services: Channel performance Dealer profile and Transaction Operations & Exceptions Query based
  • Export to MS Excel, PDF, etc.
  • Build custom reports on channel profile & transaction data to create clusters
  • Save clusters as a segment and target schemes & campaigns towards these partners

Sales, Stock and Incentive (SSI) Manager

Multiple layers of stock and sales status updates are instant and batch based, returns and DOA tagging and serial number tracking and non-duplication. Incentive rules based on businesses, product categories, spend levels, the frequency of purchase and partner ties.

Relationship Manager

Specifically designed to cater to each industry’s need, it can capture in-depth partner profile. It allows member registration through a website or a backend

ROI Tracker

To tag costs and revenues associated with each store, it has custom RoI calculator. Vendor logins to capture merchandise deployment audit trail as well as cost per store. It provides Store / Counter level granularity of most channels spends.

Leverage ARMS for competitive advantage


ARMS helps you stay connected with your channel partners through SMS in the absence of the internet.Things get better and faster when you have the internet connectivity using our mobile application.
ARMS offers you the flexibility to communicate and manage schemes with a complete view of your partner network blended in the database.Now, communicate launching of new schemes without entirely depending on the sales team.
Give your members the reason to stick with you with latest loyalty, incentive and reward schemes. They use ARMS to upload claims, view point balance and redeem rewards online.
Work in perfect sync with your partners using Partner Forum. Lend an ear to your partners and listen to their suggestions, grievances and ideas.At ground level, channel partners are the best resources to offer you constructive suggestions directly.
Verify claims uploaded by members based on set parameters.After verification of claims, promotion- based loyalty points are calculated and credited to a partner’s account.
Instantaneously distribute rewards online with ARMS.Partners are free to redeem rewards online after viewing product catalogue combined in the ARMS system.
As they say, you can’t manage what you can’t measure. To measure the efficacy of change and program, there’s a reporting package tailored only to organization’s needs.ARMS offers you access to all data points instantly and promptly.
Robust technology to secure servers which run on Linux and use Apache Web Server.Forget about the loss of data, as separate servers at different locations backup data.

Trusted by Industry leaders

It has been personalized as per their business needs assisting them plugging leakages and boosting sales and revenues. To Amazon, across eight channels, it offers precise visibility of 1,50,000+ device. In printer division of Canon, it helps in detection and mitigation of channelfraud and pilferage.

Training & Support